If you have an accident or your rental car is stolen you must notify the Rental Provider , and, in the case of theft, the police or other relevant authority, as soon as possible. They will advise you what steps to take next based on the nature of your incident.
If you expect to lodge a claim, you must notify us immediately with your intent to claim by:
For claims related to damage to or theft of a rental vehicle, you must obtain a receipt from the Rental Provider for all charges you intend to claim reimbursement for.
If you would like to lodge a claim online, log in to your Self Service Portal.Go to Self Service Portal